Terms and Conditions – Team Chongi/The Pitt
1.1 Your membership will begin on the day you join.
1.2 Your membership is personal to you. You cannot transfer it to
1.3 If the gym or the bank/building society makes a mistake with
your direct debit payment, you are guaranteed a full and
immediate refund from your bank/building society.
2.1 You must pay a monthly membership that will be determined by
your chosen membership package.
2.2 Monthly instalments will be due on either the 8th or 25th of each
calendar month or the next available working day by Direct
2.3 We may change the amount of your monthly payments. If we do
we will write to you at the address you have given us 14 days
before the changes take place.
2.4 Monthly fees are payable even if you do not use the centre.
2.5 Any missed payments are to be cleared in full before returning to
2.6 If there are any challenges regarding payment, you can call Debit
Finance Collections Plc directly.
2.7 If there is a challenge in clearing missed payments, an
arrangement can be made to clear the arrears and you will be
allowed to continue to train (as long as the arrangement is
2.8 If there are any outstanding arrears without notification of
cancellation (within your 3, 6 or 12 month MINIMUM
agreement PERIOD), you will be obligated to clear the full
amount of the term agreed.
3. Cancelling Your Membership
3.1 Memberships cannot be cancelled prior to the MINIMUM agreed
contract length which you signed up to 3 MONTHS, 6 MONTHS
or 12 MONTHS and the last payment has been made. A contract
may be cancelled once the final payment has been made; this
requires 30 DAYS notice in writing to Debit Finance (e-mail
email@example.com). A confirmation letter will be sent
back. Queries on cancelled memberships can only be dealt with
when a copy of this letter is provided. Contact Debit Finance
Collections on 01908 422 007.
4. Centre Rules
4.1 You must comply with the centre rules/etiquette which forms
part of this agreement.
4.2 We may change the rules/etiquette at any time. We will post
notice of any changes at the centre.
5. Changing the Agreement
5.1 We can change the agreement at any time. We will give you 14
day’s notice of this change in writing at the address you have
6.1 You are entitled to use the facilities available for your category of
6.2 You may have to pay additional charges to use certain other
facilities/activities at the centre. You can get a list of these from
reception. We can change these prices at any time.
6.3 Before using any exercise equipment or attending any class, you
must read and sign the Health Commitment Statement/Pre
Activity Questionnaire and have a supervised induction session.
We can refuse access to the centre’s facilities if we consider your
health maybe adversely affected by the use of such facilities. In
such circumstances you will be required to obtain a letter from
6.4 Centres may open/close earlier during public holiday periods.
Facilities may also close for occasional special events. Notices
will be displayed in the centre in advance, notifying customers of
any changes. No refund will be available for these periods.
6.5 We may change the centre’s opening times or withdraw any of
the facilities/classes at any time if we need them for events,
tournaments, exhibitions or other special activities.
6.6 We may need to close a facility or part of it for
repair/refurbishment on the grounds of health and safety or
improving customer satisfaction. Fitness classes may also have
to be cancelled due to unforeseen instructor unavailability. In
these circumstances we will do our best to notify you in advance.
6.7 Your membership does not give you priority over other users or
guarantee the availability of facilities.
6.8 The gym management reserve the right to change the activity
programme. Prior notice will be given in the centre relating to
activity cancellations or the introduction of new sessions.
6.9 Promotions do not apply to existing members.
7. Membership Cards
7.1 You must submit your membership card at reception when
accessing facilities; otherwise we will charge you the standard
7.2 All members must have their photograph taken for identification
purposes: this will be stored on the gym database. This
information will solely be used by the gym and will not be
released to any third parties.
7.3 If you lose your membership card we will charge a fee to replace
8. Junior Members/Children
8.1 If you are 4-17yrs (inclusive) your parent/guardian must sign
this agreement on your behalf. By signing this agreement your
parent/guardian agrees to be responsible for your behaviour
and actions at all times and to pay us any amounts that are due
on your behalf.
8.2 When you reach 18 yrs your junior membership will end and you
will automatically and immediately become a full adult member
and sign a copy of this agreement.